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Discussions about some of the more advanced, technical aspects of the Unbounce Classic Builder, such as webhooks, third-party integrations, external conversion tracking and custom Javascript/HTML/CSS to name a few. There are some brilliant minds in here who can’t wait to chat shop!

  • 2,235 Topics
  • 7,370 Replies
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epatience
started this topic

Nested Page Groups

Page groups only support one level. I would like to have structure where I can group by Brand, then AdGroup, etc. I have seen some convers...
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2235 Topics
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peterm387
asked in Ask a Question
Automatically adding a +1 to the phone field for enhanced conversions in Google Ads

Hi all. I’ve set up enhance conversions to pass email & phone data to Google Ads, hashed.  The one issue is that there needs to be a country code added to the phone number. Most people do not include the +1 (US) when completing the form. Is there a way for me to do this or have it included from the beginning? All help is appreciated! Thank you

542
Md_Mahinur_Khan
1 month ago
C
Craigpani
asked in Ask a Question
Redirects vs updating the link

I originally built a landing page for our Contact Us form using the smart builder. Over time the way the page has looked has become clunky so I have created a new page, this time in the classic builder as it gave a lot more flexibility.I was hoping it would be an easy switch from one to the other, i.e. simply trasnferring the URL in unbounce to the new page. However i get a warning message saying this URL is already taken when I try to give it to the new page. My challenge is that google has indexed my page and it shows up in our search results. If I set up the new page and put a 301 redirect in I'll lose the indexing that google has done on the link that currently exists. I'll also loose the unique URL which is most descriptive of what I want to link to. Is there any other way around this?

252
D
1 month ago
hunterowenz
hunterowenz
posted in Ask a Question
Set Custom HTML Button as Conversion Goal

I have Custom HTML on my page that creates a button. I would like a click on this button to be set as a conversion goal. How do I do this?

25923
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1 month ago
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James727
asked in Ask a Question
Dial-𝔽ro𝕟t𝕚er Cancellation Policy!

If you need to change your travel plans with Frontier, understanding their cancellation policy is essential. 24-hour free cancellation" is included in Frontier's cancellation policy. It permits you to cancel the majority of at {Free] within 𝟤𝟦 hours. call at 𝟙 𝟠𝟝𝟝 𝟝𝟟𝟚 𝟘𝟙𝟟𝟠

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J
1 month ago
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James727
asked in Ask a Question
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J
1 month ago
T
tdn
asked in Ask a Question
Help Needed: Sticky Bar Not Displaying After Following All Steps

Hello Hivemind! I've run into a bit of a hiccup with the Sticky Bar feature.After following all the steps provided in the documentation, clearing the cache, and ensuring everything should be set up correctly, the Sticky Bar is still not making an appearance on the site.Here’s what I’ve done so far:Created the Sticky Bar and customized it as necessary. Checked that the Sticky Bar is published and the URL targeting is configured correctly. Cleared browser cache and cookies. Tried accessing the site from different devices and browsers to rule out client-side caching issues. Verified that there are no settings enabled that might be hiding the Sticky Bar, like scheduling settings. Despite these troubleshooting steps, the Sticky Bar remains invisible.I have not tried this yet: Checked for any script conflicts that might prevent the Sticky Bar from loading.Are there any scripts that could cause these issue? Before I contact support, I wanted to check in here – has anyone else faced similar is

18811
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1 month ago
C
CataRueda
asked in Ask a Question
Align element to the right border of the screen

Hello!I’m trying to recreate this menu on a landing page: https://travelous.com/agent-registration I was able to make the light blue background with 100% width, however I want the 2 top blue buttons with the phone number and agent registration to be aligned fully to the right of the page with no margins like in the link above. How can I do this?

131
Md_Mahinur_Khan
1 month ago
F
fiynda
asked in Ask a Question
snapcaht pixel problem

Dear allI have a problem wiht snapchat pixel, i added it correctly to my landing page, but i have a problem wiht passing email info to the event manager.the event quality score is down because susbcriber emails info are not passed throuh the event. here is the pixel code in my thankyou page and this is what i get when checking the pixel via pixel helper can any one help solving this issue? 

362
L
1 month ago
N
NJB_PPC
asked in Ask a Question
Unbounce Not Collecting and Storing GCLIDs From Form Submissions

Hello Guys,I will attempt to explain this as succinctly as I can, so please bear with me.I have three clients for whom I run Google Ads. All clients use the same Systems and they are as follows: Salesforce (CRM), Call Tracking Metrics (Phone), Google Ads (PPC), and an Unbounce Landing Page tied to their primary campaign.One of the accounts is only a week old and this is the account I am having issue with. Unbounce will not capture the GCLID and append it into the hidden field in my form . When I look in the “Leads” section of the Unbounce Interface page it shows all Value Track Parameters I have added (device, keyword, campaign, matchtype) but does not capture the GCLID. This tells me that these parameters are being adding to the LPURL, so why not the GCLID? I ran a test submission with the text “gclid=gclidtest” added to my LPURL and it did capture that specific GCLID. This tells me the form is capable of capturing that data but for some reason it cannot find it during a real ad click

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Md_Mahinur_Khan
2 months ago
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Ramm.13
posted in Ask a Question
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R
2 months ago
C
Christoph_Bouwsema
posted in Ask a Question
Can you change the page property width for mobile larger than 320 pixels?

We want to change the width of our mobile page to better fit the current standard of larger screens (iphone 6 allows 375 pixels). Our current width is set to 320.

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2 months ago
T
Tracy
asked in Ask a Question
Not showing well on iphones using chrome

HiWhen my landing page is viewed on an iPhone using chrome its shows all to the left side - with a large gap on the right hand side. Its fine via desktop and on safari. All text boxes are within the boundaries.  I have logged a support ticket 2 days ago and have not heard back.  Any tricks to stop this?  Thanks

131
Md_Mahinur_Khan
2 months ago
T
Tracy
asked in Ask a Question
Landing page not showing well on iphones using chrome

HiWhen my landing page is viewed on an iPhone using chrome its shows all to the left side - with a large gap on the right hand side. Its fine via desktop and on safari. All text boxes are within the boundaries.  I have logged a support ticket 2 days ago and have not heard back.  Any tricks to stop this?  Thanks

131
Md_Mahinur_Khan
2 months ago
M
MikeS
posted in Ask a Question
Need Help: Unbounce Forms are getting attacked by spam bots

Hi there.We built a sort of microsite using the classic Unbounce landing builder. On the pages, we’ve included a form for prospective homebuyers to get more information. Because we are using the pages for marketing, we have them being indexed. But recently, the form submissions have been primarily spam. I’ve seen  all of the past post about Unbounce not having a reCaptcha feature for the form builder but there doesn’t seem to be a definitive answer to how to add a reCaptcha.Does anyone have a good solution for reducing or eliminating spam submissions?thanks

3185
Md_Mahinur_Khan
2 months ago
M
mactaite
asked in Ask a Question
Unbounce Click URL being modified

I am running an affiliate offer on Facebook ads with a URL Parameter/subid that directs to an Unbounce Landing page. The click to action button on the Unbounce page goes to an affiliate link with the “pass through URL parameters” enabled. I then have a 3rd party tracker WeCanTrack script on the page that appends a unique clickID to the URL for each session. My problem is that the clickID is not passing over once the user clicks on the CTA button. 3rd party support is blaming Unbounce’s functionality and stating that they are seeing Unbounce modifying the click URL in the CTA button (Looks like CSS or some type of  button styling in the URL). See Screenshot. Any solutions to stop the modification during redirect?  https://go.homeinnovationnetwork.com/eaw-quote/#:~:text=New%20Protection%20Plans!-,GET%20PRICING%20NOW%20(FREE!),-Copyright%20%C2%A9%20HomeInnovationNetworkhttps://rptnw.com/?a=12&c=37&s1=&s5=wct2407251055rh69o3rd Party Script that’s on the landing page:<script

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M
2 months ago
G
ghalewrk00
asked in Ask a Question
One Section not Updating W/ Custom CSS Font

I have created a style sheet to change the entire page’s font to a specific font. I first tried Unbounce’s recommended script to reference the font, font family and apply to entire page. Doing so works for the entire page except one specific section…They are all heading 4 types and are somehow unaffected by directly adding them into the CSS and referencing by the ID one by one or the Z-index one by one. I have also added the code to change h4 elements too. Lastly, I changed the heading types to Heading 3 which are elsewhere on the page changing appropriately. Still nothingIs there anything else I could try?

161
Md_Mahinur_Khan
2 months ago
G
GGG
asked in Ask a Question
Form in a light box

Hello,I have a form I want to make appear in a lightbox as a pop up.I placed all snipets where I had to and the pop up remains blankHeader section :<script src="https://static.heyflow.com/widget/latest/webview.js"></script><heyflow-wrapper flow-id="pv-g_n_ral-mobile" dynamic-height style-config='{"width": "800px"}'></heyflow-wrapper>Could someone help me on this?Many thanks

468
G
2 months ago
G
GGG
asked in Ask a Question
Form in a light box as a popup

Hello,I have a form I want to make appear in a lightbox as a pop up.I placed all snipets where I had to and the pop up remains blankHeader section :<script src="https://static.heyflow.com/widget/latest/webview.js"></script><heyflow-wrapper flow-id="pv-g_n_ral-mobile" dynamic-height style-config='{"width": "800px"}'></heyflow-wrapper>Could someone help me on this?Many thanks

151
Md_Mahinur_Khan
3 months ago
G
GGG
asked in Ask a Question
From mobile to desktop (modifications not synch)

Hello guys,I optimised a page working on the mobile version but nothing synch on the desktop version.Would you have a solution for me so I don’t have to re do everything manually.Many thanks! 

101
Md_Mahinur_Khan
3 months ago
G
GGG
asked in Ask a Question
Form doesnt appear in the light box

Hello guys,I have a form I want make appear in a light box (CTA)I put the snippet code in the header section and the form snippet in the embed custom but the light box once clicked appears naked. (see attached) Any one can help me on this pleaseMany thanks!

10
G
3 months ago
M
mark.masi
asked in Ask a Question
Pages going to wrong link

A client of mine had us set up landing pages about a year ago for his Google Ads. This work perfectly until we recently launched a new website for this client. When the site went live, all of the unbounce links now go to pages on the new website that are broken pages. Even when in the landing page editor when I click on the link, the pages still go out to a page on the new website. What do I need to change/update in order to get the links working properly again? 

603
A
3 months ago
R
RK Evoke
asked in Ask a Question
How to add a Left to right Scroll Animation for the images

Hi I am looking to add a animation of box content/ image content in left and right  auto/manual scroll . Please let me know how to achieve this.

191
Md_Mahinur_Khan
3 months ago
P
pgbqw
asked in Ask a Question
Meta title not displaying properly

Hello! I’m sure there’s something obvious here that I’m missing, but since I can’t seem to figure it out, the best I can do is ask in case anyone has got the same issue.So, long story short: I’m editing some landing pages, and *some* of them won’t display the proper meta title, despite it being properly written on the box. It just displays the URL of the site.If it didn’t work in any of them I’d understand, but I’ve only found this issue in some of the pages I’ve made.I’m adding a picture of the title I want to show up, and one of the title it actually shows up. Any feedback would be greatly appreciated. 

392
Md_Mahinur_Khan
3 months ago
T
TudorAmarie
asked in Ask a Question
Drop-down menu from the pop-up form doesn't show up when I click

When I click on the dropdown field, it doesn’t work. The other fields work perfectly fine, and also I noticed that the background color of the dropdown field is different. From what I tested, I need to refresh the page and when I click on the dropdown field the menu appears.Additionally, I noticed this problem only occurs on the desktop version; it works fine on the mobile view.I didn’t insert any additional CSS or JavaScript code; it’s just the basic form. Does anyone know why this happens?

341
Md_Mahinur_Khan
3 months ago
O
oneil-software-marketing
asked in Ask a Question
Is there a way to only display a popup when a specific element is shown on the (non-Unbounce) web page?

I want to display a popup on my shop page only when it enters an empty state. The empty state has the same URL as the normal shop page. We do not use classes on our website but there is a background image within the empty state that has a unique source URL. Is there a way to create a script that would make it so the popup would only trigger when it detects that URL? I have tried talking to my dev team (and also Chat GPT) but have not been able to get a solution. Is this even possible to do? 

766
Md_Mahinur_Khan
3 months ago

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