Add Captcha to Form to Limit Spam Submissions

  • 21 September 2010
  • 36 replies
  • 428 views
N

Hi,

How do I integrate captcha functionality on an unbounce form?

We want to set up some registration forms, but they have to follow best practice which mean we need a captcha on the form.

I know there are plenty of different ones out there. The only mention of this was 7 months ago on the suggestion board but not much follow up is there.

Thanks!

36 replies

G

Another 20 years

J

Hmmm… Weird! Guess it’s the thought that counts. 😉

Joe

Same thing here

M

Thanks so much for putting this together Justin. And while I don’t necessarily want to see CAPTCHA, I would appreciate some form of duplicate reduction at the very least. 

An option that says “prevent resubmission for same email address”? or something along those lines?

PS: Justin, I like your post. But couldn’t click Like due to some formatting issue:

Joe

Super insightful!  Thanks for sharing this

J

Hi Ishan (and Mark), 
We’ve been working hard behind the scenes to limit the amount of spam that hits your pages. While we don’t have any official captcha support just yet, you could use something such as Wufoo which has captcha support built-in. Just keep in mind that adding a Captcha to your form can  seriously hurt your conversion rates. 

MOZ has covered this in the past, and in 2009 Casey Henry did an in-depth analysis on just how much it affects conversion rates. I highly suggest reading the article in it’s entirety, but for a birds-eye view I’ve copied/pasted what I find to be the most most interesting bit of data: 

  • 2,134 total conversions were entered while the CAPTCHA was off.

  • 91 total SPAM conversions while the CAPTCHA was off.

  • 0 total failed conversions while the CAPTCHA was off.

  • 2,156 total conversions were entered while the CAPTCHA was on.

  • 11 total SPAM conversions while the CAPTCHA was on.

  • 159 total failed conversions while the CAPTCHA was on.
    From the data you can see that with CAPTCHA on, there was an 88% reduction in SPAM but there were 159 failed conversions.  Those failed conversions could be SPAM, but they could also be people who couldn’t figure out the CAPTCHA and finally just gave up.  With CAPTCHA’s on, SPAM and failed conversions accounted for 7.3% of all the conversions for the 3 month period.  With CAPTCHA’s off, SPAM conversions accounted for 4.1% of all the conversions for the 3 month period.  That possibly means when CAPTCHA’s are on, the company could lose out on 3.2% of all their conversions!  >

M

Would like an update as well. I’m getting people submitting multiple times and there’s no way for me to stop it.

I

Hey, Any update on Capcha release? Can we use google reCAPTCHA for same?

M

Hey guys, I see Carl mentioning that Unbounce is working on getting Captcha support (and it says 5 years ago). Any idea when this will be released?

D

This reply was created from a merged topic originally titled Signup security?.

Is there a security feature for spam signups (ie prove you are human)?

J

Hi Gloria!

We’ve been taking big steps over the last two years to address spam and false leads. The automation we have set-up should catch almost all automated spam from bots, but an actual person won’t trip the spam trap.

We’ve got a second automation running that looks for know spam IPs (based on regular monitoring of a few different sources), so it is possible that you’ll see one off “spam” leads like that occasionally.

In fact, you can read about a tool we’ve built in house called the Reputator that works using different resources to take a huge bite out of spam.

At the moment we don’t have a direct way to implement a captcha form into an Unbounce form, but if you’re looking for an immediate solution, 123 Contact Forms has built an integration, so their forms can now write leads into your Unbounce view leads section and also capture a conversion.

A word of warning, as captcha’s can sometimes negatively affect your conversion rate, but if you are experiencing a lot of spam on your page, it should do the job.

Hope this answers your questions, Gloria. If you’re still finding yourself receiving large amounts of spam, please don’t hesitate to reach back out to our support team (support@unbounce.com) so we can really dig into this and hopefully find a solution.

Thanks!

G

This reply was created from a merged topic originally titled Is there a way to add a captcha to the form? I am getting a ton of spam signups o….

Every time I visit the page on the backend it seems to trigger something that causes a bunch of fake signups.  I don’t see how to add a captcha, how can I avoid this?
Thanks

C

This reply was created from a merged topic originally titled Captcha - Spam affecting my conversions.

I have read in some past threads that Unbounce is looking at adding a “Captcha” capability to your landing pages. What is the status?

I am getting more spam requests than real leads

I would like a real easy one. I have see some where they ask you to add 2+3 instead of a Captcha that takes 5 trys to get it correct

Thanks

Thomas_Goirand

Up ! I am working for IT company and Captcha is a necessary tool for us, and even if I really love Unbounce, I will switch to landerapp if that is still not possible to integrate something as Google’s captcha.

Any hint ?

A

Is there a way to add google’s captcha tool to forms?
https://www.google.com/recaptcha/intro/index.html

K

We got hit with spam within 30 minutes of publishing the form - we hadn’t made the URL public yet.

Quinn_Omori
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Hi Jurijs - that’s correct. 123 Contact Forms allows for file uploads on their forms.

Jurijs_Burcena

Wait, what? Did you just say ‘file upload’, did I read that correctly?

D

Just like many other users, I am looking forward to the new feature provided by unbounce to sieve out the unwanted spams. Don’t really want to use an external software as form submission should be a fairly basic and fundamental feature on unbounce.

Quinn_Omori
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Badge +1

Hi All - just wanted to update to say that 123 Contact Forms has built an integration, so their forms can now write leads into your Unbounce view leads section and also capture a conversion.

In addition to form logic, file uploads, and a few other neat things, this will allow you to add a captcha to your form. You can read more about the integration they built here: http://www.123contactform.com/unbounc…

A word of warning, as captcha’s can sometimes negatively affect your conversion rate, but if you are experiencing a lot of spam on your page, it should do the job.

We’re also working on better spam filtering right now. So, when we roll that out, you should see a reduction in spam as well (I’ll make sure I update here when that’s ready to release).

G

Looking forward to this as I have noticed a marked increase in spam to my landing pages

Quinn_Omori
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Userlevel 3
Badge +1

Hi Shelley and everyone else - We don’t have native captcha support ready, but we are just about ready to roll out a new 3rd party integration that not only allows for captchas, but also makes it so those captchas show up dynamically the second time the same IP tries to fill out a form–really cool stuff!

Unlike embedding other forms, this integration will utilize our API, so the data will write straight into your Unbounce lead database as well!

We’re just finishing up testing, but we hope to have everything ready to roll out soon. We’ll update this thread when we know more.

S

I have many clients ready to deactivate their pages because a CAPTCHA is needed. Receiving almost 10 spam emails per day is not something we or our clients need to deal with.

In almost 4 years of talk about this, isn’t it time Unbounce implements a solution??

Jon_Buscall

We’re getting spam almost daily. I would love to be able to use captcha to reduce this.

R

We are receiving a lot of spam via our forms on our landing pages. A captcha would be a great feature.

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