Replies posted by Laura_Faunt

21 Replies

Jess
Unbouncer
JessFormer Community Manager @ Unbounce
posted in News and Announcements

Bulk Actions! Get Your Bulk Actions Here!

Ooh so exciting! 😁 I’m so happy this has been released!!!

9
bjcbranding
6 years ago
C
Christopher_Derry
posted in Ask a Question

How do I edit a form's size/placement on the mobile version of a landing page without it moving on the desktop version?

Hey there Jenny! The scale bar should allow you to resize both the text and the text box on your mobile page version, so I’d love to check out your specific landing page, and take a closer look at the issue. Keep your eye out for an email from support@unbounce.com. I’ll be in touch shortly! :) 

26
Tom_Bruner
2 years ago
carrieg
carrieg
posted in Uncategorized

Field validation for length of entry and also check for a specific three character prefix in the beginning

Hey there Daniel! The North American phone number validator that’s built into our form builder will validate phone numbers that are 10 digits in length. This validator will assume that all phone numbers that match the number of required digits in a North American phone number is a valid entry, and it will not validate any phone numbers that exceed 10 digits or have fewer than 10 digits. I hope this helps! If you’re looking for something more specific, I’ll loop in Johnny, and see if he can chime in here. 

7
Laura_Faunt
8 years ago
M
Marcelo_Dacio
posted in Ask a Question

Hello! I need put more than one form box in my landing

Hey Marco! With our built-in form feature, you’re only able to have one form per landing page. We created Unbounce this way because it’s in line with landing page best practices: specifically, to keep it simple and direct. Having a single form (one very focused call to action) has been shown to lead to a better conversion score as opposed to having multiple forms. That said, you could explore 3rd party form providers such as Wufoo or 123ContactForm to achieve this, and then have one Unbounce form, plus one 3rd party form on your Unbounce landing page.   Another option to consider, Marco, if you’re comfortable adding a bit of Javascript to your page, would be to add smooth scrolling on your page, instead of an extra form. You can add anchor buttons with additional CTAs (ex. “sign up now!” or “send me my free ebook!”) on your page, then push the user back up to your main form using a nice smooth scrolling effect. For more information about adding smooth scrolling, check out this support

2
K
7 years ago
adrienoleary
adrienoleary
posted in Uncategorized

Date-field available for forms

Sorry about that, Havi! You can find the updated link for the datepicker workaround over here: http://documentation.unbounce.com/hc/en-us/articles/203799174?_ga=1.232321947.589461538.1441316955#c… Feel free to give us a shout at support@unbounce.com if you have any other questions about implementing this on your page :) 

6
Laura_Faunt
8 years ago
adrienoleary
adrienoleary
posted in Uncategorized

Date-field available for forms

Hey there Mark and Havi! We receive lots of requests for changes and updates to our form builder, which means that we need re-think forms in terms of how our application works. Improvements to forms is on our radar for the upcoming year, and we’ll be reevaluating all of the requests for updates and changes. We’ll absolutely be taking another look at this particular request for a date picker (it’s a popular one!). The jQuery Foundation knows that the way datepicker works right now isn’t always friendly for mobile devices and screens, and they do provide a workaround that you may find helpful over here: http://demos.jquerymobile.com/1.4.5/datepicker/ Keep in mind that it is still a workaround, but it may improve the display of your datepicker on mobile. 

6
Laura_Faunt
8 years ago
D
David_Grand
posted in Uncategorized

How to setup the landing pages on a subdomain with Unbounce and the homepage on another host?

Hey David and Stuart!  Stuart - thanks for weighing in here :)  David - if you run into any other issues with your CNAME set up, please feel free to take a screenshot of your DNS settings, and send it over to our awesome CS Support team at support@unbounce.com. We’d be happy to dive in and take a closer look!  Laura 

9
J
8 years ago
G
gena_zischke
posted in Uncategorized

Youtube plays more than just my video

My pleasure, Gena! Really happy to help. And thanks for your awesome feedback about our product and our CS team - feel free to get in touch with us at support@unbounce.com if there’s anything else we can do to lend a hand. 

3
Laura_Faunt
8 years ago
G
gena_zischke
posted in Uncategorized

Youtube plays more than just my video

Hi there Gena! Great question! You can ask Youtube to not show other “suggested videos” at the end of your video by making a small change to the embed code. Go to your video on Youtube, click “Embed” and then click “Show More”. From here, uncheck the box that says “Show suggested videos when the video finishes” and then add the new embed code to your Unbounce landing page. When the video finishes, it will automatically go back to the start. Hope this helps!   

3
Laura_Faunt
8 years ago
M
Mohamed_Marei
posted in Uncategorized

Spam

Hi Mohamed! It looks like this issue might be specific to your page, so I’m not sure the Community would be able to help too much. However, our rad Customer Success team would love to dive in and help you get to the bottom of this. Hang tight and look out for an email from our team shortly!

1
Laura_Faunt
8 years ago
C
Christopher_Derry
posted in Ask a Question

How do I edit a form's size/placement on the mobile version of a landing page without it moving on the desktop version?

Hi there Katherine and Robert! You can definitely resize the text from your desktop version to fit your mobile version. To change your text size, just select the text box and use the scale bar on the upper right of the Properties Page. The text box itself can also be resized separately on desktop and mobile. Keep in mind that any adjustments to font, font size, format or line height made from the Text Editor will affect both views, so make use of that scale bar! As far as your forms go though, forms and buttons will be the same across your mobile and desktop view, and your form (including fields, and field label text size) must be consistent across both versions. I hope this info is helpful, but if either of you have any further questions, just shoot us an email at support@unbounce.com. We can take a look at your specific landing pages, and lend a hand.

26
Tom_Bruner
2 years ago
Marek_Meiesaar
Marek_Meiesaar
posted in Uncategorized

Design gets broken in other computers but displays correctly when in preview

Hi there Marek! Laura from Unbounce here! I’d be happy to lend a hand with this landing page display issue. I’d like to dive into this issue further, so I’ve opened up a support ticket so that we can chat directly. Please check your email. I’ll be keeping an eye out for your reply :)  Talk to you soon, Laura 

1
Laura_Faunt
9 years ago
Arik_Abel
Arik_Abel
posted in Uncategorized

Trying to see specific on page conversions

Hey there Arik! Great question!  Currently you can set and track multiple conversion goals in the Unbounce Page Builder. They will all count towards your total conversions counter, but we don’t yet have the reporting to let you separate the conversion stats, or differentiate the clicks on the links. It’s generally better to only have one conversion goal but we certainly do recognize the importance of secondary calls to action, as well as the ability to track button clicks and links. It’s on the list of improvements for the future.  In the meantime, if you’re looking to track multiple links and buttons on your page - I’d definitely recommend integrating with a more robust analytics tool such as Google Analytics. Using Google Analytics, you can track button clicks and form submissions as Events. This handy support article while walk you through exactly how to set this up:http://support.unbounce.com/entries/25939384-Tracking-Button-Clicks-and-Form-Submissions-as-Events-in-Google-Analytics

3
Finge
3 years ago
D
Daniela_Herrera_Toro
posted in Uncategorized

Element widths in percent

Hi there Daniela!  Great question! While Unbounce pages are Mobile Responsive, Unbounce page layouts aren’t fluid, which means that it’s not possible to create pages on mobile based on percentage widths. While fluid layouts are based on proportionally laying out your website so elements take up the same percent of space on different screen sizes, Responsive Design uses CSS Media Queries to present different layouts based on screen sizes/type of screen. We have a pre-determined ‘break point’ on our pages, meaning any user visiting from a device with a viewport width of 600px or wider (like someone viewing your page on an iPad, for example) will be served the Desktop version of your page, and anyone visiting from a device with a viewport smaller than 600px, like an iPhone 5, will be served the mobile version of your page. I hope this information is helpful, Daniela. As you get started with Mobile Responsive, I’d recommend checking out this handy guide here: http://documentation.unbounce.

3
Carter
Unbouncer
9 years ago
P
Pawel_Iwanow
posted in API Developer Forums

API for external publishing

Hi there Pawel!  Thanks for reaching out! It’s not possible to export your landing pages and publish them outside of Unbounce, but you can definitely have your landing page appear on your own custom domain or subdomain.  Using a CNAME record, you can add a custom domain to your pages. A CNAME record is the bridge that connects your domain and your Unbounce account together. We’ve outlined how this is done on our support page here if you need a hand:http://support.unbounce.com/entries/20316578-How-do-I-set-up-my-custom-domain-and-CNAME-record- Pawel, I hope this helps, but if there’s anything else I can help with, please feel free to reach out! For the quickest support, please feel free to give us a call, or email us at support@unbounce.com. :) 

1
Laura_Faunt
9 years ago
B
Brian_Tang
posted in Uncategorized

Using Fonts.com - web version fonts

Oh my pleasure, Brian! Feel free to reach out anytime!  All the best,  Laura 

3
Laura_Faunt
9 years ago
B
Brian_Tang
posted in Uncategorized

Using Fonts.com - web version fonts

Hi there Brian! Great to hear from you! As far as adding Helvetica Neue from fonts.com to your page goes, there could be a few reasons as to why you cannot see the custom font on your page. You may have noticed that you can’t see CSS changes in the editor. To double check the appearance of your CSS code, you’ll need to republish your page, and check it out at the published URL. If you still can’t see your changes, I’d also recommend clearing your browser’s cache. Brian, I’d really like to check out your landing page page, and take a closer look at your code. I’m going to open a support ticket for you, and ask for the URL of the page that you’re currently working on. I’ll be in touch shortly! 🙂 Laura

3
Laura_Faunt
9 years ago
J
Jay_Lee
posted in Uncategorized

Image Border Properties in IE not displaying correctly

Hey Jay! That’s great to hear! Let me know if have any other questions - I’d be happy to help!  All the best,  Laura 

3
Laura_Faunt
9 years ago
J
Jay_Lee
posted in Uncategorized

Image Border Properties in IE not displaying correctly

Hi there Jay!  Great to hear from you! :)  We took a closer look on our end, and we weren’t able to replicate the issue using Internet Explorer. Would you mind double-checking your browser version and letting me know which version you’re using? I’d also recommend clearing your cache and cookies, and seeing if that allows you to see your corner radius settings. From our end here, it does look like the image edges should be rendering correctly. Do you happen to have any browser extensions that might be causing conflict? All things considered, there’s also always the option of creating the graphic with rounded corners in Photoshop, but before we move in that direction, Jay, I’d like to hear from you regarding your browser version and possible browser extensions. If you’d prefer to correspond via e-mail, you can reach me directly at laura@unbounce.com.  Talk to you soon!  Laura 

3
Laura_Faunt
9 years ago
P
Praveen_Rai
posted in Uncategorized

How i can upload a html o wordrpess file with unbounce.com

Hi Praveen! Thanks for reaching out! This is a great question. It’s not possible to upload an HTML or Wordpress file into Unbounce, but you could certainly try to recreate the design using our Page Builder (although granted, this could take a bit of time, depending on your design). Have you checked out the templates we offer, as well as the Unbounce templates that are available for purchase over at ThemeForest? http://themeforest.net/category/marke… I hope this helps, Praveen - but please reach out again if you have any further questions!

8
Hristian
8 years ago
R
Robert_Armstrong
posted in Uncategorized

2 different background colors

Hi Robert! Great to hear from you! Yes, it’s certainly possible to have different background colors on different sections of your Unbounce landing page. What you’ll want to do is change the background properties for each section - then choose ‘stretch to page edges’. You can select ÒgradientÓ from the drop down menu as well. Find your background properties pane here: http://screencast.com/t/hxn5GO54G Cheers!

1
Laura_Faunt
9 years ago

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