We're sorry, we can't load your page error

  • 3 October 2014
  • 5 replies
  • 17 views
M

When trying to edit a page, it gives an error. See added image!

5 replies

J

Hi Juliana,

I’ve created a support ticket for you and emailed you directly. We can dig into this a bit more and see if we can uncover the issue.

Thanks for your patience!

J

Hi, guys!

I’m having the same problem, and the solution mentioned here didn’t work.

I need to solve it ASAP. =(

Quinn_Omori
Rank
Userlevel 3
Badge +1

Hi Martin - I was able to load up your page in the latest build of Chrome 37 on Win 8.1. Can you try clearing your cache and reloading the page builder?

M

Hi,

I tried again, but same error: Can’t load page. But I noticed that, it doesn’t work with Chrome, but with Firefox and IE it works ok.

My Chrome version is 37.0.2062.124 m and op system is Win 8.1.

Anyway, I can use Firefox insted of Chrome now.

Thanks,
Martin

Quinn_Omori
Rank
Userlevel 3
Badge +1

Hi Martin - I was just able to load up your page. It looks like the page builder may have run into a temporary issue. Can you try logging out of Unbounce and then logging back in again?

If you’re still seeing the issue, please shoot us an email at support@unbounce.com with the browser, browser version, and operating system you’re using and we can troubleshoot from there.

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