Today I’m unable to edit my pages. When I click the ‘Edit’ button, I’m being taken to a black screen that says ‘Loading Page Builder’. This page is then staying on my screen rather than taking me through to the editor. Thoughts?
Hi Tim,
I have not seen any reports that the page builder is not loading properly (other than this one) and have run a couple of tests. I will create a ticket on your behalf and I will investigate this problem.
Kind Regards,
Slan
I’m having the same issue. Using Chrome as browser.
Hey Michael,
I’m going to be opening a support ticket for you on your behalf so we can work toward finding out what could be causing this issue. I’ll be e-mailing you shortly. If we are able to find out what could be causing this problem we’ll also likely post a solution here.
Same issue here. Page editor not opening. It’s been days now. ID - marketing@kartrocket.com
Hey there! I saw that there was a support ticket created about this, but I just wanted to follow up to make sure this has been dealt with completely. Are you able to use the page builder without issue now?
Reply
Log in to the Unbounce Community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.