Hi Jay,

I ran this by the @UnbounceTechTeam and here’s what I heard back:

It sounds like they may have the ExpressVPN extension installed in Chrome. It’s known to cause the Builder to load blank (white screen). The fix is to disable that extension unfortunately.

I just downloaded Ghostery and was able to load the page editor with no issue.

If they don’t have the extension installed, it would be best to create a ticket to dig in.

Feel free to create a ticket at support@unbounce.com if you want them to dig in.

Hope this helps.

-Jess