Some quick things you can do to troubleshoot:
- Are the leads showing up in the “leads” section of Unbounce?
- Have you checked your email spam folder?
- Have you tried entering a different email address that you have access to to see if you get it that way?
- When submitting the form info, does the form submission box pop up (or does it properly redirect to a thank you page)?
Hi Nicholas,
thx for the answer:
- yes, the leads are shown in the section
- yes, I’ve checked the spam folder, it is empty
- I tried two different emails, both work for other Unbounce pages, but not for this one
- yes, the box pop up
I really do not understand what is going wrong…
Now it seems to be ok, I don’t know what is happened.
Sorry, thank you, kind regards,
Gianfranco
Hmm, maybe there was some sort of delay on the backend that got cleared up. Glad to hear it’s working.