Hi Karl!

I’m going to have my Support team dive into this right away. Just a heads up, our Community is more or less a place to connect with fellow marketers - but not necessarily the best place to get in touch with our team. If you need to get in touch with support in a hurry, the best way to reach us is through email (support@unbounce.com) or by giving us a call at 1.888.515.9161. 

Hang tight! We’ll be reaching out via email shortly. :)