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hi there,


how long does domain configuring take? I set up CNAME Monday and its still showing ‘configuring’

Hi @Tamara_Neho-Popata,


DNS propagation (aka domain configuration) can take anywhere from 5min to 48h. It depends on a variety of factors.


Since you set it up Monday, I would reach out to the awesome folks at Unbounce support so they can take a look at your account.


Best,

Hristian


I have tried connecting to live chat but there is never anyone on it. please advise how i can rectify this otherwise i dont see the point in using unbounce if it doesnt work properly.


Hi @Tamara_Neho-Popata,


The live chat works during business hours in Vancouver, Canada.


The link I shared for the support page also has an email address and a phone number. You can always email the support team and they’ll get back to you.


Best,

Hristian


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