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The custom domain area has verified that my custom domain is set up and functioning, but when I visit it all I can see is the 123-Reg (registrar) holding page.


I’m setting up my domain homepage as the custom domain rather than using sub-domains

Hi John! Have you published a page to your custom domain’s root (’/’) yet? Maybe send us the details at support@unbounce.com and we can have a look…

Hello John - thank you for your post.


Could you please send an email to support@unbounce.com indication which account, custom domain and page you are trying to get working and we will look into it for you.


all the best - JM

Thanks Chaps. I’ve emailed the support email.

I am also experiencing this issue. Is there a way to resolve?

This issue is now resolved.


I reset the DNS then re-entered the cname details. I then removed the 123-reg cname and volia!

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