Skip to main content

When I try to edit page, nothing shows up and I get an “Error on page” message at the bottom of my screen.

Thank you for letting us know about this Anthony - we are looking into this right now.


Could you please give me a bit more info about the problem:


* What browser and version are you using?

* Were you attempting to edit a blank page or a template?

* If it was a template which one was it?

* Were you creating a new page or attempting to edit an existing one?


Many thanks once again! We’re doing our best to get to the bottom of this for you!


JM


I was using IE. However, I tried Chrome and it appears to be working.


I was attempting to edit a template… I believe it was the Basic Lead Gen template.


Both… I created the page (nothing happened) and then tried editting the newly created page.


Hi Anthony - many thanks for the info! Glad you are able to make some progress in Chrome.


Can I ask what version of IE you were using?


JM


As far as I’m aware, it’s the latest version… IE8.


Thanks Anthony - I just finished replying to your email and I see that you have answered me here!


We’ll use this info to attempt to replicate the problem and see if we can find a fix for it.


Reply