Hi Theresa - I’m pretty sure thats an untiled background image you’ve got there, but I’d like to go into your page to check.
Can you please send the name that the account is registered under to support@unbounce.com? That will help me to investigate…
Hi Theresa - yes, the tiling for the background image is set to ‘none’ but the image is still in there. The white stripe is the untiled background image in other words.
To remove the background image, click on “Change Background Image” in the “Page Settings” tab, and select “None” in the “Choose Image” window.
(see attached.)
This should get rid of your white stripe.
Apologies for the shaky arrows btw - I am trying to draw using a trackpad!
Perfect - that did the trick. Thanks for your help once again, Jason!