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We have a client that is using a subdomain for their landing pages. It was working before, but now, for some reason, their server blocks their domain adl-usa.com and they can only view their website by typing in www.adl-usa.com. Additionally, they now cannot view their landing pages on their server ew2016.adl-usa.com. How can we add the “www” back into the domain?

Hi Elisse, 


Have you tried adding a  “www” DNS record? 


Hi Kenji,


Our current landing page shows as http://ew2016.adl-usa.com/.


If we did that, would it affect the current set up? (see below)


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