Why are images and other resources not displayed (403 forbidden error)?


#1

Yesterday, I published my first unbounce page. It looks great in preview, but when I open the published URL, all images and css resources are not loaded. When I checked, I received a 403 forbidden error for these resources. What can I do about it?

http://elasticsearch.brainbot.com/clu…
http://d9hhrg4mnvzow.cloudfront.net/e…
Best,
Christoph


#2

Hi Christoph - there was a bug that we ran into yesterday that caused this issue on some pages. We’ve fixed the root issue now and you can fix up that page by unpublishing and republishing the page (when you have the page overview open, you’ll see a gear icon in the top-right of the page that lets you unpublish. Once the page is unpublished, you’ll see the green publish button again.

Once the page is republished your images should be displaying and because we’ve fixed the root cause, you shouldn’t see this happen going forward.