"URGENT MESSAGE - We're sorry the form could not be submitted because something went wrong. Please try again."


#1

Hi boyz,

We have a problem with a landing page in this page: www.weagentz.com when the user write email and send, unbounce say: “We’re sorry the form could not be submitted because something went wrong. Please try again.”

How can I resolve?


#2

Have you tried to remove the form and put it back on? 

Sometimes that work… 

I wish I could give you a better answer. 


#3

I tried, but unfortunately with this action don’t work anyway :frowning:


#4

If you need this to work ASAP.  A temporary solution could be  to use a third party form builder like formstack.com or wooforms. 

Open a free trial account, generate the email form and paste the code on your unbounce landing page. 

Maybe the look will be a little different but it will work until someone from unbounce can help you to solve the issue. 

Good luck! 


#5

Hey there, this is Helen from Unbounce! I’m going to create a support ticket for you so we can help to fix your issue. Hang tight, and we’ll reach out to you via email shortly. :slight_smile:


#6

Thanks Helen