Setting up a CNAME - non-programmer newbie


#1

Hi,
I have designed a basic landing page for a website idea I have using Unbounce.com.
In order to use one of the URLs I hold with 1and1.com I understand that 1and1 need to update my CNAME. Is this something which I can / need to do in the 1and1 control panel, or is it something that should happen automatically?

Thanks in advance,
Sam


#2

Hey Sam - it’s something that you’ll have to set up manually but the good news is that we’ve got a video for 1&1 to walk you through the process: http://support.unbounce.com/entries/2…

Check it out and let me know if you have any other questions.


#3

Dear Ryan, I cannot find the video you are talking about. Your link ends on the general documentation page. 1and1 hotline is unfortunately not helpful and does not understand your instructions…


#4

Hi Ulrich - we recently re-did some of our documentation and some of the redirects aren’t working properly. You can find our 1&1 set-up guide here.