Setting up a CNAME - non-programmer newbie


I have designed a basic landing page for a website idea I have using
In order to use one of the URLs I hold with I understand that 1and1 need to update my CNAME. Is this something which I can / need to do in the 1and1 control panel, or is it something that should happen automatically?

Thanks in advance,


Hey Sam - it’s something that you’ll have to set up manually but the good news is that we’ve got a video for 1&1 to walk you through the process:…

Check it out and let me know if you have any other questions.


Dear Ryan, I cannot find the video you are talking about. Your link ends on the general documentation page. 1and1 hotline is unfortunately not helpful and does not understand your instructions…


Hi Ulrich - we recently re-did some of our documentation and some of the redirects aren’t working properly. You can find our 1&1 set-up guide here.