Popups in private mode

Is there a way to get the pop ups to work in private browser mode? My client was using hubspot for popups before replacing with unbounce and they would work in private mode.

Hey @Hamish,

Can you elaborate a bit more on what you mean by “get the pop ups to work in private browser mode”?

Incognito/Private browser mode deals primarily with what kind of information/cookies are being saved locally and don’t affect the popup functionality.

Best,
Hristian

It turns out the pop up also doesnt work in chrome or edge. Only in firefox but not in firefox incognito.

I am using a class and the popup is targeted by url and triggered by click on class. There are no errors in the console.

Is there something you know of that could be causing this?

Hey @Hamish,

It’s kind of hard to troubleshoot something if we can’t see the page in question.

I would reach out to the awesome folks at Unbounce support and they can take a look at your set up.

Best,
Hristian