Is it possible to send form fills to different emails based on form field responses?


#1

I’m unable to create a form that sends email notifications to different team members based on form field responses. The use case is that I have 1 form that allows a user to select 1 of 2 different locations to request an appointment. I need to be able to send emails to the appropriate team member based on which option is selected. Is this possible?


#2

Yes, it is possible, but not within the Unbounce platform. You can use a Webhook integration to push leads to a script (hosted elsewhere) that routes an email notification to the appropriate location.

We did this successfully for a client with 100+ offices, based on the county selected in a drop down menu.

If you have basic dev skills, you can use this documentation to write your script: http://documentation.unbounce.com/hc/en-us/articles/203510044-Using-a-Webhook