I’m unable to create a form that sends email notifications to different team members based on form field responses. The use case is that I have 1 form that allows a user to select 1 of 2 different locations to request an appointment. I need to be able to send emails to the appropriate team member based on which option is selected. Is this possible?
Yes, it is possible, but not within the Unbounce platform. You can use a Webhook integration to push leads to a script (hosted elsewhere) that routes an email notification to the appropriate location.
We did this successfully for a client with 100+ offices, based on the county selected in a drop down menu.
If you have basic dev skills, you can use this documentation to write your script: http://documentation.unbounce.com/hc/en-us/articles/203510044-Using-a-Webhook