Email Validation not working?


#1

I have email validation turned on for my form however I am getting a few form submissions that are obviously not emails. Is Email validation still working?

Do I need to do something else to prevent this from happening again? Any help would be appreciated. Below is an image of the lead that came in.


#2

I just realized it would be helpful to have the fields listed above the form submission. Here ya go


#3

Hey Austin - truth be told, this looks like spam. Email validation works but it’s only applicable for humans. The occasional bot has been known to bypass form fields that require validation.

Improving our spam filters is something we’re actively working on. Ideally, we want to do as much work as possible behind the scenes to filter out bad submissions so you can avoid things like CAPTCHAs (which often leads to terrible conversion rates ).

In the meantime, check your email, I’ve opened up a support ticket for you. I’d like to see if there is anything we can do.