Domain issue

  • 17 September 2021
  • 1 reply
  • 6 views

Hi, I need urgent help about this. Due to the change of needs, I want to cancel my Subscription. I know that my domain will be deleted after the canceling subscription, but when I subcript again, will my domain be back then?

Thank you


1 reply

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Hey there @Ngan_Doan_Thanh. Thanks for posting in the Community. If you need to cancel your subscription, I would recommend reaching out to the Customer Support team should you have any issues.

Regarding your custom domain, once you cancel the subscription, it will be automatically removed from your app. However, once you add a new subscription, you’ll be able to add your domain back in. Here’s some documentation for you:

What Happens when I Cancel my Subscription?

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