CNAME help

  • 6 December 2013
  • 2 replies
  • 3 views

My CNAME is pointed to unbouncepages.com and my page loads properly as long as I include the www. When typing the address in the address bar. But If i don’t include the Ws then the page fails to load and is directed to a godaddy page.


2 replies

Hi Thomas,

In your DNS, there are separate records for your naked domain (the one without the “www”) and your “www” subdomain – that’s why they show different things.

…but it’s all good. It’s a pretty easy fix.

To sort this out, you need to tell GoDaddy to redirect your naked domain to the “www” subdomain. We have step by step instructions at http://support.unbounce.com/entries/2… that walk you through the process.

Let me know if you run into any issues trying to set it up.

Hi Ryan,

It worked perfectly. Thanks for the help and quick reply!

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