CNAME help


#1

My CNAME is pointed to unbouncepages.com and my page loads properly as long as I include the www. When typing the address in the address bar. But If i don’t include the Ws then the page fails to load and is directed to a godaddy page.


#2

Hi Thomas,

In your DNS, there are separate records for your naked domain (the one without the “www”) and your “www” subdomain – that’s why they show different things.

…but it’s all good. It’s a pretty easy fix.

To sort this out, you need to tell GoDaddy to redirect your naked domain to the “www” subdomain. We have step by step instructions at http://support.unbounce.com/entries/2… that walk you through the process.

Let me know if you run into any issues trying to set it up.


#3

Hi Ryan,

It worked perfectly. Thanks for the help and quick reply!