Change Username in UB Community



I am wanting to change my username here in the Unbounce Community, but I am unable to. I spoke with a specialist in the chat window and he sent me a screenshot of his which had a little edit icon next to his username; however, I do not see one.

Here is what I am seeing:

Is there anything I can do?


Hmm, I don’t think we can change our own usernames. Maybe an admin can do it? Tagging @Jess to see if she knows if it’s possible.


Hey Caroline! I can absolutely change your username (only admins can do that on this community platform), send me a message and I’ll set you up! :slightly_smiling_face: