Topics started by Thomas_Chuah

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T
Thomas_Chuah
posted in Ask a Question

How to track a conversion on a sticky bar

Hi all, I have a sticky bar set up here: (wait a few seconds for it to load up) https://campaign.wow1day.com/painting-services/ As you can see, there’s a clickable phone number in this sticky bar. I want to track a GA event when users click on that phone number. I configured the sticky bar so that it integrates with Google Analytics. I did so by flicking the on/off switch next to “Fire Google Analytics events when this is shown, and when visitors convert.” The problem: GA does track when the sticky bar gets shown to the user. However, it’s failing to track when the phone number gets clicked. How can I pull this off? Note that I have GTM set up on the main page. However the sticky bar is an iframe element, so tracking clicks in there is a bit more difficult. Thanks! Thomas

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Kyle.C
5 years ago

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