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Hi all,


I have a sticky bar set up here: (wait a few seconds for it to load up)

https://campaign.wow1day.com/painting-services/


As you can see, there’s a clickable phone number in this sticky bar. I want to track a GA event when users click on that phone number.


I configured the sticky bar so that it integrates with Google Analytics. I did so by flicking the on/off switch next to “Fire Google Analytics events when this is shown, and when visitors convert.”


The problem: GA does track when the sticky bar gets shown to the user. However, it’s failing to track when the phone number gets clicked. How can I pull this off?


Note that I have GTM set up on the main page. However the sticky bar is an iframe element, so tracking clicks in there is a bit more difficult.


Thanks!


Thomas

Found a solution. Not sure if it’s best practice - feel free to comment though.


I just had to embed some scripts to my sticky bar for GTM. From within GTM, I was able to set up tracking for user clicks on the phone number. Seems to work just fine.

Hey Thomas if I needed to track everything in GA, I think I would’ve done the same thing.


You could also try adding an onclick event. But I think that would have to used with a script and really that would just complicate things. I think using GTM or some UTM codes will get the job done.



onclick="ga(‘send’, ‘event’, ‘Phone Call Tracking’, ‘Click to Call’, ‘1-888-969-1329’);



Does adding multiple instances of GTM on a page mess things up? One on the main page and one in the iframe - like will this trigger two pageviews for an “all pages” tag?

Hey @jordanm


If the event names are identical it would likely trigger twice. You can use tag assistant to verify that your tags are working how you need them to.


https://get.google.com/tagassistant/

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