Replies posted by Melissa_Dever

6 Replies

David_Koye
David_Koye
posted in Ask a Question

Google Analytics Referral Exclusion for Convertables

Thank you @Jess i appreciate your efforts here. I’m not having a go at you personally, it’s just frustrating that it’s been several months since I tried to get this sorted. I raised a ticket and Becky from your support team gave it a really good try, and we got some of the way there but we didn’t manage to resolve it fully. In terms of getting anyone new to look into this matter, I strongly recommend they look at the help desk ticket notes [#382364] so they don’t have to double up on the effort.

18
Pedro_Ewerton
2 years ago
David_Koye
David_Koye
posted in Ask a Question

Google Analytics Referral Exclusion for Convertables

Firstly, I appreciate you giving an answer a crack, as these forums aren’t always well supported. However it’s important to understand Billage didn’t solve it using Brian’s solution. He said he found a temporary (and clearly unsatisfactory) solution by tweaking Google analytics channel definitions, which tells Google what traffic source to put umbed pages into. It doesn’t actually solve the cross domain traffic problem caused by the fact the sticky bars are iframes. Secondly, as to your promise to watch this post, and try to wrangle someone in here at some point: Honestly, what I am hearing is that the important people at Unbounce are busy on other matters, and that UB customers are not as important as those other matters. I mean, how hard is it to get one of those smart people to review the original instructions, and create a support document with a fully tested solution? Honestly, any software built in a way that obscures attribution is fundamentally unfit for purpose in 2021.

18
Pedro_Ewerton
2 years ago
L
Laura.Mazzon
posted in Ask a Question

Sticky Bar and Popup GA tracking

Thanks but it doesn’t complete the solution. Yep I can see the sticky bar in GA, and I can see how many events there were on that convertable, but just cos your sticky bar reckons a clicked button is a conversion goal… it isn’t. What’s important to us is what happens AFTER the click. <— does it result in a sale or an email capture on my site? I can’t tell. In GA I can see the # of sticky bar conversion events, and the URL where the event occurred. So that’s good. But I don’t get any data on how many completed goals were attributed to the sticky bars for that session. Which is weird because the sticky button click takes people to very popular ebook lead magnets… so the idea that not a single person in thousands of hits per week completes our subscribe box and arrives at the /thanks page… well it’s just impossible. Maybe I’m approaching this wrong But I am thinking the problem is that the sticky bar lives on a 3rd party domain ubembed.com and it’s only appearing on my destination site

4
Malik
3 years ago
L
Laura.Mazzon
posted in Ask a Question

Sticky Bar and Popup GA tracking

Yes I have this and I hate it… and Im thinking of scrapping Unbounce and code my own convertables, and then just rely on Google Optimze for AB tests on the message. In GA, I can report on the # of ‘conversions’ per stickybar and where the stickybar was clicked… but a the conversion event is just a click, and like you, I just want to know if the click led to a GA goal. But in my reports all goal results broken down by stickybar are 0, which is impossible. I’ve tried a script UB supplied me to add to my website, but its not working yet,

4
Malik
3 years ago
Milanpreet_singh
Milanpreet_singh
posted in Ask a Question

Is it possible to schedule sticky bar on specific days and time?

It’s a great question… would be a great feature if UB would add it, I’d love to swap between 2 sticky bars for weekdays and weekends… without having to reset the scheduling everyweek!

1
Melissa_Dever
3 years ago
David_Koye
David_Koye
posted in Ask a Question

Google Analytics Referral Exclusion for Convertables

Hey I have a similar problem with referral data in GA for a unbounce sticky bar. I’m a bit confused, as I’m unclear what to put in in fields such as const domain and const destinationUrl <is that supposed to be the url of my website or the url of the unbounce site??> Can you please rewrite the script instructions based on this live info of my stickybar? buttonId lp-pom-button-12 destinationUrl recipes.28bysamwood.com domain Is that the same as #2 above? popupOrigin http://a785103026084cf5b58eb82dc405c5b5.pages.ubembed.com/7a14a8ed-c23a-4e6b-8113-f42c50a071f0/c.html

18
Pedro_Ewerton
2 years ago

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