I’m a newbie to both Unbounce and MailChimp. Searching and Reading from the knowledge base from both sides didn’t give me an answer I needed but I feel like I’m missing something.

I am getting leads from Unbounce no problem. They came to the correct group and they are also tagged accordingly.

I am using a free account in MailChimp. Set up an automated campaign with a trigger “immediately after subscribers added to the workflow”. I can see my subscribers there with the correct segmentation.

I have tried out both single and double opt-in from unbounce. When double opt-in was chosen, the test subscribers received sign-up form to confirm subscriptions. Even after this process, the “opt-out email” still exists in these subscribers. All of them are also labelled “subscribed”. From what I can see, there’s nothing else I can do.

The email address for “from” field is also verified.

What am I missing?

Thank you!