[Feedback Wanted] Popups

Awesome new feature and promo video!

I would recommend to remove video background in eCTA because its counter intuitive: It should have a clear message, clear follow up and without further distractions (like taking forever to load…)

Unless it loads in the background, while the user is still navigating through the page… 😉

Thanks again for this awesome feature!

Thanks for the feedback @digibomb. Duplicate is something that we’ve just started working on. The borders bug is being investigated. Add to groups functionality has not been planned yet - we’re waiting until customers have created enough Convertables to justify grouping 🙂

Hi @Charles_Tanner,

Thanks for your feedback and feature requests!

Duplicating an ECTA will be available soon - the team is just wrapping up work on it. Multiple webhooks will also be available for ECTAs in a similar time frame. We will post an announcement in the community when these features are available. We haven’t started work on showing stats on the list view, but it will be coming as part of rounding out the ECTA feature set.

@Jess Yeah! Actually I wrote a blog post about it (you can check it here, although it is in portuguese…).

In my experience, the frustration is the natural response when the user faces these distractions. It goes something like this:

1. User arrives on the page
2. Information gallore / can’t find a goal / UX related problems
3. User gets confused
4. No motivation to stay on the page
5. Frustration
6. User leaves page

Although it is sounds simple and easy to understand, there’s still a lot of bad exemples out there. You guys can easily transform this in an awesome blog post.

If you want extend this conversation or a translated version of my post, you can contact me directly at gspontin@gmail.com

Thanks again!

Hey! I have a suggestion.

This is my problem: I have a landing page selling a product and I am using the embeddable CTA to show a popup with a discount offer when a visitor tries to exit. Checking the recordings of my visits, I have noticed that around 25% of the times the popup is triggered accidentally because the visitor moves the cursor out of the window while scrolling down.

Here I have an example of one of my visitors that moves the cursor out of the window towards the lower right corner. Obviously this visitor didn´t have intention to exit the page, but the “convertable” is triggered anyway.
(recording of one of my visitors)
http://www.smartlook.com/app/player?sessionId=5821d8daee72c37ba9206307&v=4&lang=es

For me the best option would be that the “convertable” sholud be triggered ONLY when the visitor actually tries to close the window on the navigator or with the keybord (ctrl+w). Maybe also when the cursor moves towards the upper side, but even in this case the visitor may only want to change to another tab and come back later to my page.

It would be great to modify the triggering option because “When a visitor tries to exit the page” is not always true.
Maybe it would be a good idea to offer both options.

-“When a visitor moves the cursor out of the window”
-“When a visitor tries to close the page” (clicking the “x” on the navigator or with CNTRL+W)

Great suggestion, @Stefano!

I had an issue with using embeddable CTA’s on mobile. Am I doing it wrong or is it just for desktop?