Facebook formatting


#1

1: What challenge are you currently trying to solve?
The text on my mobile landing page when viewed from within Facebook by clicking a Facebook ad is not formatted correctly. The text runs together without any spacing. If I view the landing page from mobile Safari or Chrome, it looks fine. How can I fix this issue?

I tried to upload screen shots but it doesn’t seem to work.

https://candidate.rmiclinic.com/knee


2: How are you driving traffic to your page?


3: What is your conversion goal?


4: Provide a link to your published landing page / convertable:

https://candidate.rmiclinic.com/knee


#2

Hmm, I have not heard of issues specifically with the Facebook browser. Can you share a link to the Facebook ad so we can see?


#3

I am having the same issue. Works fine on desktop but mobile is awful. But tell it to open in Chrome and it is fine.

Facebook Ad


#4

Hi Bill,

It looks fine to me in the Facebook mobile browser. Here’s a side-by-side of the page in Facebook (on the left) and in Chrome (on the right). This is on an iPhone X, so maybe it’s a device-specific issue?


#5

Here is what I’m getting in my Android from FB browser. Looks like you have to click images to get full effect.


#6

And this is Chrome.


#7

Hi, i have the same kind of issue on iphone Facebook app ! Did you find a solution ?

Thx in advance


#8

Yes, I found a solution. I use another product. No one from Unbounce
could help me. I just needed to be able to collect information so went
with Wufoo.