Unanswered questions

212 Topics

B
Brad_Long1
asked in Ask a Question

Monitoring Pages and Page variants across all accounts and sub accounts

Does anyone know if it is possible to be able to monitor pages and page variants for an entire account or across sub accounts? A place to visualize and keep track of each page and variant holistically? 

1
Hristian
4 months ago
G
gb-arch
asked in Ask a Question

How to manually delete leads if I can't select them?

I’ve manually deleted leads before and followed this article. However, I tried to do this today and the checkboxes are gone. I can’t select any of the leads to delete them.  Is anyone else experiencing this problem? Is there any other way to quickly delete individual leads? Otherwise I will have to resort to the slower option of contacting support. 

2
Michael_McInnes1
Unbouncer
4 months ago
johnresaas
johnresaas
asked in Ask a Question

close a popup using javascript

How can I close a popup from a script? What I mean by that is that I have a clickable text element. I have a custom script in the popup which sends a message to the parent page. Once that is complete I want to close the popup. Is this possible?

0
johnresaas
4 months ago
H
Hardik
asked in Ask a Question

Want to Capture and pass browser language to WhatConverts

What I want to achieve: Capture user’s browser language and pass it to WhatConverts. Prefereably without making the field visible. What I have tried:Created a javascript to capture the browser language. Created a hidden field inside the lightbox form. Proceeded to store the value in that hidden field. Waited for it to show as mapping field option inside WhatConverts app. [Did not happen] Reached out to Support on WhatConverts and Unbounce.Output:Neither could do it out of the box and keep mentioning custom code. Unbounce just said I should use additional form software. WhatConverts support was more helpful and suggested that I put the field as a visible and then their app would be able to capture that field. However, that would be my last option considering that it would be showing the fields that don’t need to get showcasedClassic Builer

2
H
4 months ago
P
Perrine
asked in Ask a Question

Need help for conditional form fields script

Hello! I used the script given in the unbounce community below. Everything works correctly, except that I can’t send the form when I choose the 2nd case of my condition. So my form is unusable.https://gist.github.com/RobertCam/0be9efb09a091e1880ffeb5edadf2d1aI contacted the unbounce team by chat who couldn't find the problem and suggested I raise my issue here... If anyone can help me that would be great :) Thanks a lot!Perrine

0
P
5 months ago
S
squishmytomato
asked in Tips & Scripts

Running 2 jQuery scripts on the same landing page

hey guys,excuse me if i sound really really clueless in this post - i’m not a developer and this is my first attempt at designing a website since 6th grade, so please bear with me.i am attempting to build a landing page with two different little widgets on it:  an FAQ accordion widget (https://websales.gumroad.com/l/unbounce-accordion-faq)a carousel for testimonials my problem is - i cannot get both working at the same time.  i did some quick google searching and realized it may be because i was trying to run two different versions of jQuery.  so, i updated the javascript of the jQuery for the testimonial carousel to be the same version of jQuery as the accordion widget - still no luck.when i remove the FAQ accordion javascript - the testimonial widget works.  when i remove the testimonial widget - the FAQ accordion works.is there a clean way to integrate both of these?here is the javascript code for the FAQ:<script src="https://code.jquery.com/jquery-3.5.1.slim.min.js"></scri

4
Hristian
5 months ago
G
GNI
asked in Ask a Question

Pass Data to Hidden Form Field from Pop-up Trigger?

Hi there,I have a geo-targeted pop-up and would like to pass data to a hidden form field that is consistent across all of our landing pages. The logic I’m trying to use would be this:Pop-up or sticky bar fires based on user’s location That pop-up or sticky bar loading triggers data to be added to a hidden field on the landing page’s form On form fill, that hidden data gets passed along and I’m able to filter those specific leads automaticallyIs there a way that I can pass data automatically to that hidden form regardless of the user’s interaction or lack thereof with the sticky bar or pop-up? Essentially, if Unbounce decides to fire that bar/pop-up, I want the hidden field to read TRUE.

1
Hristian
5 months ago
H
hodagen
asked in Ask a Question

Button problems with all five buttons

I get an error message 400 400 Bad RequestRequest Header Or Cookie Too LargeThe URL is quite long

2
H
5 months ago
D
Devam
asked in Tips & Scripts

[How-To] Collapsible Section/Accordion FAQ 2023

Hello everyone!I was struggling with this as well initially and read through an older thread trying to figure it out. The thread was pretty much dead, so I gave up and went my own way. Here is the code and instructions if anyone else needs it:Here's a step-by-step guide: Access Your Unbounce Page: Log in to your Unbounce account and open the landing page where you want to add the accordion FAQ. Insert a Custom HTML Widget: In the Unbounce editor, drag a Custom HTML widget onto your page and area where you want the FAQ section. Click on the widget to edit it.(It should pop open automatically) Add the HTML and CSS for the Accordion: You'll need to write some HTML and CSS to create the accordion effect. Here's a basic example: HTML:Replace the “Question 1” etc text with a question, and the “Answer 1” with the answer. Continue for more questions/answers.<div class="accordion"> <div class="accordion-item"> <button id="accordion-button-1" aria-expanded="false">

3
Michael_McInnes1
Unbouncer
5 months ago
J
jamesbnbbud
asked in Ask a Question

Google Displays Website Title as "Untitled" With No Description

Hellos, when I go to search my page on google the website title is displayed as “Untitled” with a description that explains java script needs to be enabled (this seems like filler). I have changed the metadata settings including Title, Description, and Keywords but I am not seeing these changed reflected when searching for my site on google. I am also unsure of it is possible to edit the code to edit <head> and change the title. please help. 

1
Michael_McInnes1
Unbouncer
5 months ago
I
ifreezebmx
asked in Tips & Scripts

Changing the URL name for different sections

Hello everybody, I just finished building my landing page, and I was wondering how to set custom links for my page.For example: When a user clicks on “about us” the link would say bnbbud.com/aboutus. For example, When a user clicks on “benefits,” the link would say bnbbud.com/benefits.Right now, the page is just https://bnbbud.com, but I'd like it to change for each different section I’ve created.

1
Hristian
5 months ago
AnthonyF35
AnthonyF35
asked in Ask a Question

How can update landing page data from an XML feed?

Hello,I would like to update the data (prices) on our landing pages every night using an XML file updated in real time.Do you have a solution?Thank you

1
Hristian
5 months ago
AnthonyF35
AnthonyF35
asked in Tips & Scripts

How to send leads to an external CRM via the Unbounce API?

Hello,I want to send leads from a landing page to a partner's CRM using the Unbounce API.They don't know how to receive leads via a webhook.Could you tell me if any of you have already done this and how?Thanks

1
Hristian
5 months ago
L
Lienhardt84
asked in Ask a Question

Dynamic FAQ Page with Auto-Adjusting Custom Dropdown Feature

I successfully developed a custom FAQ section that operates smoothly. However, there's an issue: when all answers are expanded, the following section overlaps with it.Can anyone advise on how to design a section that dynamically adapts to the expanded size of the FAQ?Here’s an image of what it looks like: https://imgur.com/FFm3AsSI would greatly appreciate any recommendations.Thank you.

0
L
5 months ago
M
M-A Buiss
asked in Tips & Scripts

Conditionnal URL from form text

Hi everyone!  I am trying to find a way to make a conditional URL link after a form submission based on a form field and at this point my very limited knowledge of javascript blocks me. What I am trying to achieve is that if a user inputs a specific word as an answer to a single line text field , it leads to URL #1, otherwise if its anything else than that specific word, it goes to URL #2.Lets say the word I am looking for is hello so whenever a user inputs hello (regardless of lower case/uppercase), he is redirected to a first URL after hitting the submit button and for any other answer, it leads to another webpage.  Does anyone know of a script that would work for me?Hope my explanation is clear, thanks in advance for your help!

2
M
5 months ago
T
Tifa
asked in Ask a Question

How do you render custom fonts in the editor?

I’ve seen a few posts on here abut Typekit fonts not rendering in the editor from 7+ years ago. (Like this and this and this) Has a good fix or workaround ever been figured out? It takes forever to nudge everything around after publishing and viewing it.

0
T
5 months ago
I
idtechsupport
asked in Tools & Integrations

Setup Reverse Proxy Unbounce

Hi Unbounce !We would like to set up a reverse proxy for our app to Unbounce. Is it possible to do so? Thanks in advance

1
Hristian
6 months ago
B
bdoyle28
asked in Ask a Question

YouTube embed size is incorrect due to style sheet code

I had a developer add coding to my style sheet which i needed for video to display correctly on my page. However, i’m now having trouble embedding an additional youtube shorts video. The size is correct on mobile, but is very small on desktop. Image of issue:https://i.imgur.com/HyhTeGT.pngI’ve included the custom coding from my style sheet below. Does anyone nkonw the code that needs to be altered/removed in order to allow me to embed youtube shorts in the correct sizing for both mobile and desktop. Or any other workarounds? thanks so much! - brian <style>  @media only screen and (min-width:768px) and (max-width:25000px) {.grid__item.medium-up--one-half.text-center.mobile_class_only {    display: none;}}    @media screen and (min-width:320px) and (max-width:767px){      a#lp-pom-button-2182 {    z-index: 999;}            .backdrop__3tG5Hl.open__1oMisJ .lightbox__3bUz8F {    height: auto !important;}      #lp-pom-root .lp-positioned-content iframe {    height: 100% !important;}   

1
Hristian
6 months ago
Z
zain
asked in Landing Page Review

Is there anyone who can provide instructions on creating a scroll-up button within a lightbox?

 Hello, I'm attempting to create a scroll-up button within a lightbox. It functions as expected on the main landing page. However, when I replicate the JavaScript and stylesheets logic while modifying the element's ID, I'm unable to make it work. I'm curious if it might not be feasible to implement this functionality inside a lightbox. Thank you.

1
Hristian
6 months ago
V
venkat.polisetti
asked in API Developer Forums

From yesterday, deleteing a lead is throwing an unauthorized with token ...

We are getting 401 - unauthorized since yesterday. Is there anything changed on the API side?We posting DELETE on the end point - https://api.unbounce.com/pages/<pageid>/leads/<leadId>with header:{'Authorization': 'Bearer <token>'}This was working well for the last 4 years and all of a sudden starting getting 401 since yesterday. Thanks for any help on this from the API Team or any body experiencing this now. 

1
Michael_McInnes1
Unbouncer
6 months ago
N
Narendran_Nair
asked in Ask a Question

Unbounce is not saving my designs

When I press the “Save” button, an error pops up “This page could not be saved, please try again later.” I have been trying for a couple of hours and my designs are not being saved.Is there a fix to this or do I have to redesign everything?

1
F
6 months ago
J
JonCal
asked in Ask a Question

Custom scripts working intermittently on mobile.

I am working on a site: www.trojansteel.com and have borrowed a handful of scripts to enhance the aesthetic. The desktop side looks great, but as I am building the mobile side, I am noticing a handful of the scripts aren’t transferring over. What’s even more bizarre is that sometimes they work after refreshing a few times. I am testing on IOS Safari in private mode.  The primary effects I am having an issue with is: Fixed header Typed text effect OnScroll animation  fadeIn fadeInUp fadeInRight  Can someone who is much smarter than me take a look and see whats going on?I would owe you a whole lot. =)

0
J
7 months ago
B
B050893matthew
asked in Ask a Question

Sitelink extensions and ad extensions for DTR

Hi Guys  In my Google Ads campaign, I employ Dynamic Keyword Insertion, which dynamically populates the Destination URL with relevant keywords. then DTR populates the landing page. I'm curious if a similar mechanism applies to site links and callout extensions, considering they are components displayed beneath the main Google ad.

0
B
7 months ago
R
rwinvest-tech
asked in Ask a Question

1000 Error Code Displaying on my Unbounce pages

I have been experiencing intermittent errors with ALL unbounce pages on my Wordpress website?The error code is 1000 .I have disabled all plugins that work for Caching and the issue still occurs.  Whilst it is intermittent, it sometimes takes a while to resolve itself.  Usually by constantly pressing F5.Has anyone else experienced this issue?  

2
R
7 months ago
J
Juulilus
asked in Ask a Question

Does anybody know how to make an scroll-up button inside a lightbox?

Hello, I’m trying to make an scroll up button inside a lightbox. It works at the main landingpage but when I apply the same logic of javascripts and Stylersheets changing the ID of the element, I dont manage to make it work. I’m wondering if perhaps it is not possible inside a lightbox. Thank you

1
Ed_Ilnicki
Unbounce Community Team
7 months ago

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