Topics started by Florian_Meier

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Florian_Meier
Florian_Meier
posted in Uncategorized

External conversion tracking is not working correctly

I have my starting page with unbounce (doing an A/B test) and also the thank you for buying page with unbounce. Also I have added the unbounce external tracking script to track conversions. Between my starting page and the thank you page there is the external payment page. When I look now in unbounce I see conversions, so at the first glace it seems everything is working correctly. But as I see also the number of sales through my payment provider, I realized that unbounce is not tracking all conversions. I had 11 sales (payments coming in), but unbounce just shows me 8 conversions. So my question is if I have done something wrong in the set up? Or if by nature of the tracking code, it can be that not all conversions are tracked - e.g. for people that do not allow cockies?

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Johnny_Opao
10 years ago

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