Topics started by Joe_Kershaw

2 Topics

Joe_Kershaw
Joe_Kershaw
posted in Ask a Question

Button Clicks Not Counting As Conversions

Hi guys, I’m having an issue with simple button press tracking. I have a button on my landing page that is set to a “Call a number” action. On the Goals tab, I have ticked the button next to this Phone action. However, button clicks are not counting as conversions on my Unbounce dashboard for the page. Form submissions show as conversions without issue, and I have the button click firing as a goal to Analytics via GTM, but nothing I do can get Unbounce itself to actually recognize the button click as a goal completion on the overview page. Can anyone shed some light on why this might be the case, and what else I might need to do to get this button tracking as a goal within Unbounce. Thanks.

0
Kyle.C
4 years ago
Joe_Kershaw
Joe_Kershaw
posted in Ask a Question

Sending Events To GTM

I’m having an issue where Events are not being sent to Google Analytics via my GTM integration. If I install Google Analytics directly via the Script Manager, any link clicks that I set as a “Goal” in the Unbounce page builder get fired off as an Event into Analytics. However, if I instead install Google Tag Manager via Script Manager, those exact same “Goal” link clicks no longer fire Events into Analytics. Clearly I’m missing a step somewhere, but I’m not sure where that might be. Any advice would be appreciated.

0
Kyle.C
4 years ago

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