Topics started by Steven_B

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Steven_B
Steven_B
posted in Ask a Question

Mailchimp integration - resubscribe through unbounce form doesn't change status

Hello, Wondering if anyone has a similar experience and could suggest a possible work around or better way to set this up in the scenario below… I have a landing page that pushes subscribers to a Mailchimp list group. That sign up triggers an automated promotional email to be sent (containing a % off deal) once Unbounce pushes the user info in. However, if a user clicks unsubscribe in that email and then later decides to revisit the landing page and sign up again using the same email nothing happens. By nothing I mean: 1 - the contact status remains as “unsubscribed” 2 - the user is not resent the deal email I know, I know - silly people unsubscribing, but these offers are cheap/simple and also seasonal, so people unsubscribing and then wanting get the deal at a later date by the same means/email is actually kinda possible/likely. I also know unsubscribes/resubscribes are tricky and mailchimp are a sticklers for consent but I would have at least thought part 1 would occur. I understand

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Steven_B
5 years ago

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