Replies posted by Colm_Paul

5 Replies

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Ed_Mitchell
posted in Uncategorized

I followed the instructions for integrating Unbounce and Zoho but my leads are not showing up in Zoho

Lucas, I think the problem has been solved, I be Iev it was a combination of two things: As Ed says in Zoho the last name in prospects is a required field. If you do not indicate it as a required field in Unbounce the leads will not migrate into Zoho. Furthermore, I had ticked other fields in Zoho as required so my problem was highlighted further as two rothe fields required filling…it might be an idea to have some fail safe here for zoho users If all above is correct, there can be a delay in appearance of up to 20-40 minutes before the leads are shown in Zoho. Other times its done in an instant so there is no rule of thumb here. Thanks for all our help and assistance

10
L
10 years ago
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Ed_Mitchell
posted in Uncategorized

I followed the instructions for integrating Unbounce and Zoho but my leads are not showing up in Zoho

Oh, also noted that when you copy a page not all the fields in the Zoho configuration filed get copied over…YOU need to re-do again

10
L
10 years ago
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Ed_Mitchell
posted in Uncategorized

I followed the instructions for integrating Unbounce and Zoho but my leads are not showing up in Zoho

Carl, Yes the form submission in Unbounce captures the leads…this works…but it’s subsequent transfer to Zoho does not always transfer. I have tried 4 separate tests…all were captured by Unbounce but only one transferred into my Zoho account. Is it something to do with spamming and IP addresses…it’s the only things I can think of!! Have asked others from different IP addresses to post a lead and zoho integration works fine!

10
L
10 years ago
C
Colm_Paul
posted in Uncategorized

Is Live support accurate with its information?

Hi Carl, I was referring to your own “live support” that I asked a few questions too last week, they did not inspire confidence on this question… (other times they have been fantastic…so its not all bad news) Can you check that my current account will allow Zoho integrations. Your live support assumes me but as I am still on a free trail and it expires during our holiday time I would be obliged if you could clarify this for me Regards

3
Carl_Schmidt1
10 years ago
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Ed_Mitchell
posted in Uncategorized

I followed the instructions for integrating Unbounce and Zoho but my leads are not showing up in Zoho

I have had a similar problem. I think there can be a delay in the Zoho servers from time to time in picking up the data. Also could you clarify the following in more detail what you mean by “previous forms”? I have noted that you can submit a form once…and it will eventually go into zoho (approx 10 mins sometimes instantly) but if you refresh the form using CTL F5 the new input data WILL NOT go into zoho. Could you clarify this? is it direct that the integration will not works

10
L
10 years ago

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