Replies posted by JerryS

1 Reply

T
tanyae
posted in Ask a Question

*WARNING* Facebook viewer NOT SUPPORTED

I ran into the same unfortunate discovery earlier this year… lots of wasted time and effort and ad spend to find out that for some users, especially for certain mobile phones, the Unbounce LP will be broken in the Facebook viewer/browser! And we have no control over having the FB ad landing page open in an external browser. It seemed the Unbounce team wasn’t aware of this pretty big flaw when I contacted them… Sorry to say I couldn’t find a workaround. Wished though that Unbounce was a little more communicative/proactive about this and did their own research to advise us on what elements to avoid to reduce the effect of this shortcoming. I guess making your layout as simple as possible would be a best bet against the layout distortions but fingers crossed it won’t be too long before this is remedied, as it’s likely affecting a sizeable chunk of your Facebook ad audience right now!

3
F
4 years ago

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