Replies posted by michelehsu

2 Replies

M
michelehsu
posted in Ask a Question

CallRail Integration - Conversions triggering as if form submitted

I disable the integration. I could not make it work.

3
M
5 years ago
M
michelehsu
posted in Ask a Question

CallRail Integration - Conversions triggering as if form submitted

Here is what I have found out via Unbounce Customer Support: _"To understand the root of the problem better, let’s explore why you’re getting a blank form submission as a conversion. You’re right to say that when a conversion is logged in CallRail, Unbounce is sending a form submission as a conversion regardless of whether the form is filled out or not and more often than not, it’s a blank form submission. _ The reason for that has to do with how our API is built and its functionalities to communicate with other integrations. When CallRail built their integration JavaScript code, it works off Unbounce’s API’s limitations which is that it’s not able to record a conversion as a conversion itself, so the way a conversion is going to be tracked is to be sending form submissions of actual leads and then tracking them as conversions. As a user, it means that the JavaScript code is going to trigger a form submission to be tracking the conversion, but also sends a blank form submission over to

3
M
5 years ago

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