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Hey everyone, 

TLDR: We’re making some security upgrades that require changes for customers using WordPress domain connections and proxy domain connections to keep your pages working.

  • If you’re using the Unbounce WordPress domain plug-in, you must log in to WordPress and update your Unbounce plug-in before January 31st, 2024.  

  • If you’re using a proxy domain connection, you must update your proxy settings by January 31st, 2024 to keep your Unbounce pages working. 

We are making Unbounce landing pages more resilient to potential cyberattacks. If your landing pages are targeted in an attack, these changes will help us keep your pages online and keep your campaigns running smoothly—without interruption.
 

WordPress domain connection updates

We have detected a small subset of WordPress connections that require an update to be compatible with the planned security changes.

If you’re using the Unbounce plug-in in WordPress please update to version 1.1.2 as soon as possible. Here are the instructions:

  1. Log in to your WordPress dashboard

  2. Go to Plugins → Installed Plugins

  3. You’ll see an ‘update available’ notice for your Unbounce plug-in

  4. Hit ‘update now’

  5. Next, go to ‘Unbounce Pages’ in your WordPress dashboard

  6. Hit ‘Update WordPress Enabled Domains’

Note: You will need to perform steps 5 and 6 even if you have automatic updates turned on for the plug-in. Without updating your Unbounce plug-in, any Unbounce pages published to WordPress domains will stop working on January 31st, 2024. 

This update should only take a few minutes, and we recommend enabling auto-updates for changes we make in the future.


Proxy domain connection updates

Additionally, if you have another Unbounce custom domain that is not connected via WordPress, CNAME, or automatically from within Unbounce and is instead using a proxy or reverse proxy, you’ll need to make changes to keep your proxy working:

  • We recommend reconnecting your custom domain using our WordPress plug-in, a CNAME record, or an automatic connection. 

  • While we don’t officially support connecting your custom domain via a proxy or reverse proxy, we understand that some customers prefer it. Please contact us about the changes you need to make to continue using a proxy or reverse proxy approach. 

Note: Without updating your proxy settings, your Unbounce pages published to a proxied domain will stop working on January 31st, 2024.

Here’s to keeping your pages safe and sound.

 

How do I know if we’re using proxy? (I know we’re not using a Wordpress integration).

Hi mghn - if you’re not sure if you have one or not, you almost surely don’t--setting up a proxy is a really involved process and people only try doing it if they’re trying to set up things that Unbounce doesn’t support out of the box.

If you can’t remember/weren’t around for the domain set up for your account, we can check on that though. Just log into Unbounce, click on the “?” icon in the top-right and then either jump on live chat or open a Support ticket and let us know your account email and domains (please don’t post that info here publicly though) and someone will be happy to double check for you.

Awesome, thanks Quinn!

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