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User landing on the confirmation page for the second time

  • 6 April 2023
  • 1 reply
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Hello all, i need small help of the community here .
I have landing page with the pop up module and in the module small form for the user to fill. After that is done i present confirmation dialogue screen. My problem is , when user land on this screen again he can open the form again and submit the lead , again..This is making some duplicated leads on my end
Is there a way for me to either stop them from entering the pop up module if we can catch cookies or similar, or redirect them to some other page - maybe a second landing page saying that they are already enrolled? 
 

I hope that i was clear enough . 
Thank you in advance

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Best answer by Michael_McInnes1 4 May 2023, 18:16

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Hey @MilosVasic! Sorry for the late reply here! 🙏 Depending on what your targeting/trigger setup looks like we should be able to offer a solution for you here. In this situation I’d highly recommend opening a request with our support team so we can have a look at your setup and make sure everything is working correctly, we can then advise accordingly.

 

You can view our contact methods here: https://unbounce.com/contact-us/support/.

 

Look forward to hearing from you! 👋 

 

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