Hi @nellg,

Thanks for posting here in the Community.

I was able to open your page in preview mode without any issue. If you are still seeing the error message, have you tried disabling your cache and cookies, then reload the page? Or tried opening the app in Incognito mode? That hopefully should do the trick.

You can also reach out to our Support team, and they will do their best to find the cause of the issue you’re facing.

Have a great day!

Thanks Oliver. Is disabling cache and cookies the same thing as clearing them?

Hi @nellg,

Sorry, yes. I meant to say clearing them 

haha ok . That’s not working either so I’ll contact support. Thanks for the help

Glad to be of help :-)

Live chat is now available so I hope that you’re able to work out the issue: