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Hi,


I have created a popup form under “Popups & Sticky Bars” and trigger “when a visitor clicks an element with ID”Capture.


I have also pasted the embed code to the Javascripts, but nothing happen when I click the button, why? Did I miss any steps?


And if I want to make the form popup with multiple buttons, how to do it?


Thanks,

Jessica

Hi @Jessica_Chen!


Can you send me a link to your page and I will take a look?


If you don’t already have the form on your page, you could link all of the buttons to a lightbox with the form in there!


Thanks,

Caroline

Hi @Caroline,


Thanks for your reply.


I have a form on the page already, is it the reason why the popup form doesn’t work?


The page is https://drafting-services.auburndrafting.com.au/


I created a new page for the popup form and link it to the buttons with " Go to URL in lightbox" instead of the popup at the moment. But I still would like to know the reason why the popup form doesn’t work, so please help me to have a look.


Thanks,

Jessica

Hey @Jessica_Chen


It works for me! You may need to clear your browser history/cache. I’ve had issues in the past with pop-ups and sticky bars not appearing because of my browser cache.


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