Hi everyone,
I am new to Unbounce and I notice that the lightbox takes approximately 3-4 seconds to load. Is it normal? Is there anything I can do to speed it up to improve user experience?
Thank you
Best answer by Jess
View originalHi everyone,
I am new to Unbounce and I notice that the lightbox takes approximately 3-4 seconds to load. Is it normal? Is there anything I can do to speed it up to improve user experience?
Thank you
Best answer by Jess
View originalGood!
Thanks for sharing this useful info
Piggybacking on Jess here, optimize the heck out your images. https://imagecompressor.com/ does a great job, and make sure they’re size appropriately (i.e., not a 3000x3000px image that Unbounce is sizing down to 200x200px on the fly).
Hi @vutuanminh 👋 welcome to the community!
Sorry it took me a few days to respond here, I wanted to make sure there weren’t any issues going on that I didn’t know about. Here’s what I’ve been able to gather:
Lightboxes shouldn’t be loading slowly unless you’re loading it with a lot of content, this is similar to landing pages - try reducing the content and image sizes on the lightbox, that might speed it up a bit. One thing we do know for sure is that lightboxes may be slower if they’re on a WordPress domain. That’s unfortunately something that’s more of a limitation.
^ The latter, is just because of the nature of our WordPress plugin and I don’t have a workaround for that. That being said, if you’re willing, and have spare popups, you can try using popups instead of lightboxes? They load quite a bit faster.
Hope this helps a bit!
-Jess
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.