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Hi folks, I’m looking for the best way to exclude our customers from a specific Unbounce campaign. We do online courses.


The current campaign is set to only show on our courses page, defined as having /lessons in the url string. The popup shows up when they spend >2 minutes on a lesson page, upselling them to the paid version of our course.


I’d like to exclude current customers from seeing the popups. We have their email addresses in Mailchimp, Stripe, and Wordpress, and we could also cookie them. What’s the best way to exclude them?

If you can cookie them, you can exclude them based on the cookie, using advanced targeting: https://documentation.unbounce.com/hc/en-us/articles/115005919683-Targeting-Your-Popup-Sticky-Bar#content3

Thanks Nicholas. If that seems like the best way, I’ll approach our dev team about it.

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