Hey Hans!

I just want to be sure I’m understanding correctly, you’re wanting to ensure that users are redirected to your Thank You page after they’ve made their purchase?

Is there a discrepancy between your conversion rate and the amount that has been purchased through your PayPal account?

Let me know, I’ll keep an eye out for your response ☺

No my big issue is that customers don’t aways stay around long enough for

the redirect to the thank you page.

My thank you page had my facebook conversion pixel. I want facebook to

optimize for people that convert, but it can’t do that if the pixel doesnt

get fired after a purchase.

So I am looking for a solution that doesnt require the user to leave my

unbounce page (that is great for reducing clicks) but that also

automatically fires the facebook pixel upon completion of a transaction.

This is a critical deal killer for me. I’m evaluating other platforms

right now and I will move off of unbounce and rebuild my site from scratch

if i can find this functionality elsewhere.

…H

Hi @hans,

Your issue is not with Unbounce but rather with your chosen payment processor - PayPal.

You can’t add pixels to the PayPal checkout so you have to look into other platforms and payment processors that do allow more customization.

Here are a few that you can research:

• 
  

  Stripe (it’s just a payment processor and you need a backend script to actually initiate the charge)

  
  


• 
  

  Gumroad - I pretty decent package (payment, delivery of digital files, etc.)

  
  


• 
  

  Shopify - A full blown eCommerce solution but they also offer a “payment button” that you can embed and keep everything on your site

  
  

Best,

Hristian