We're sorry, we can't load your page error


When trying to edit a page, it gives an error. See added image!


Hi Martin - I was just able to load up your page. It looks like the page builder may have run into a temporary issue. Can you try logging out of Unbounce and then logging back in again?

If you’re still seeing the issue, please shoot us an email at support@unbounce.com with the browser, browser version, and operating system you’re using and we can troubleshoot from there.



I tried again, but same error: Can’t load page. But I noticed that, it doesn’t work with Chrome, but with Firefox and IE it works ok.

My Chrome version is 37.0.2062.124 m and op system is Win 8.1.

Anyway, I can use Firefox insted of Chrome now.



Hi Martin - I was able to load up your page in the latest build of Chrome 37 on Win 8.1. Can you try clearing your cache and reloading the page builder?


Hi, guys!

I’m having the same problem, and the solution mentioned here didn’t work.

I need to solve it ASAP. =(


Hi Juliana,

I’ve created a support ticket for you and emailed you directly. We can dig into this a bit more and see if we can uncover the issue.

Thanks for your patience!