Undo reset stats?

  • 26 March 2014
  • 7 replies
  • 38 views
A

Is there any way of undo reset of stats? We lost all data…

7 replies

Johnny_Opao
Userlevel 3

Hey there - I’m deeply sorry to say this, but once your stats are reset it’s a permanent action that cannot be undone. Hope not too much data was lost.

L

Bummer.

A

lots of data. not good, not good. no logs?

Lou_Sturm

Hey there to the Admin Startshop team!

I tried to create a Support Ticket for you, but I can’t seem to find your login email. Would you be able to shoot us an email at support[at]unbounce[dot]com . As Johnny mentioned, we don’t have the tools on our front-end to restore your stats, but we can try our best to see if there is anything we can do on our back-end.

Thanks!

A

Hi lou. My login email is: admin@startshop.no
Thanks

Lou_Sturm

Thanks! Expect a follow up from us shortly.

Stephanie_Jones

is this still the case that we cannot refresh

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