Show survey for site leavers


#1

can I redirect visitors to my unbounce landing page to a survey URL if they don’t complete the form on my site ?


#2

Hi Richard, 

Do you want to redirect visitors from your website to an Unbounce page?

or 

Do you want to redirect visitors who don’t complete a form on your Unbounce page to a survey?

Both are possible but I would be cautious with redirecting visitors if they are not expecting it. 

Instead, I would suggest using an exit intent based survey tool, like one of the features of Hotjar.

It generally bad UX to redirect people if they haven’t requested it. 

Best,
Hristian


#3

Hi Hristian

Thanks for your reply. I wanted to offer participation in a survey to anyone leaving my unbounce page without completing the form

Kind regards
Richard


#4

Hi Richard, 

The easiest way to accomplish a survey would be to trigger it on exit intent. 

Here’s a bit moredocumentation on how to achieve this with Hotjar but there are plenty of other tools that can do the same. 

Detecting if a visitor has actually filled out your form and only showing the survey to those who haven’t would be tricky.

Best,
Hristian


#5

Richard,

Hristan beat me to the punch. I would recommend using a service like HotJar or Qulararoo to do something that is discrete but highly effective. 

Best,
Joe


#6

Another tool you might want to look into is OptinMonster. You can set up exit intent popovers with a little more visual flair than some of the survey tools.