Problem with Forms - E-mail


#1

I have a problem in the unbounce forms, the email is erasing the characters as soon as I write something, someone knows why and how to fix it?


#2

Can you share the page so we can see what you mean?


#3

Of course, this is the page:
https://www.cidademaiaresidencial.com.br/tatuape/

try converting, you will notice that in the email area, the characters go off by themselves.


#4

Wow, that’s really strange. Never seen anything like that before. Yeah, same thing is happening for me on Mac and PC.

Are you running a lot of custom scripts on the page? If so, I’d recommend disabling them one by one and seeing if it goes away, to troubleshoot.


#5

Only one to soften the scroll, but I do not think that’s the problem. Anyway, I’ll delete it.


#6

I removed all the scripts from the page, but it still gives the error :frowning: