Performance issues in editing and preview generation


#1

Experiencing horrific lags in performance, makes platform unusable. Whether attempting to edit, or creating a preview. Preview generation takes of 4 minutes to generate. Scrolling in edit view is nearly impossible. Is there a limit so the size of a page that Unbounce can handle?


#2

Hi Josie,

This sounds a little unusual, you definitely shouldn’t be experiencing this kind of lag. It sounds like it might be a caching issue. Can you first try performing a hard refresh in your browser? If that doesn’t work, try clearing your cache/cookies/browser history and see if that resolves the issue. Finally, if both of these fail to fix things, go ahead and try opening this up in a new browser just to see what happens.

If none of that helps to clear up your issue, please let me know and we’ll dig into this a little further.