Mailchimp integration error

  • 10 October 2017
  • 5 replies
  • 8 views

Hi.
I have a problem with Integrating with Mailchip. I have several variants, but only one of my them doesn’t work with Mailchimp and I don’t know why. The difference is that its in a Lightbox. and the other ones on a main page.
Can someone help me fix it?

Thanks 🙂


5 replies

Userlevel 6
Badge +3

It’s a bit hard to say without seeing your form – but my initial guess is that you simply haven’t mapped the email address field on your form to the MailChimp email field.

Have you followed these steps? https://documentation.unbounce.com/hc/en-us/articles/203509864

Yes. Plus all the other Variants seem to work just fine.

Userlevel 6
Badge +3

I would go through all the Troubleshooting points on that link I sent previously, (if you haven’t already).

It’s very difficult to see what is going on without accessing your accounts.

Userlevel 7
Badge +4

Hi there!

Could you show us the details of your submissions? If it looks like a “fake” e-mail, such as batman@123456.com it might flag it as spam and cause this error.

Let me know 🙂

its not a fake email error, as I have checked it with my own email.

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