Mailchimp integration error


#1

Hi.
I have a problem with Integrating with Mailchip. I have several variants, but only one of my them doesn’t work with Mailchimp and I don’t know why. The difference is that its in a Lightbox. and the other ones on a main page.
Can someone help me fix it?

Thanks :slight_smile:


#2

It’s a bit hard to say without seeing your form – but my initial guess is that you simply haven’t mapped the email address field on your form to the MailChimp email field.

Have you followed these steps? https://documentation.unbounce.com/hc/en-us/articles/203509864


#3

Yes. Plus all the other Variants seem to work just fine.


#4

I would go through all the Troubleshooting points on that link I sent previously, (if you haven’t already).

It’s very difficult to see what is going on without accessing your accounts.


#5

Hi there!

Could you show us the details of your submissions? If it looks like a “fake” e-mail, such as batman@123456.com it might flag it as spam and cause this error.

Let me know :slight_smile:


#6

its not a fake email error, as I have checked it with my own email.