Lightbox Load Speed


#1

I have built hundreds of Unbounce landing pages and one thing that consistently underperforms is the lightbox load speed. Typically my lightboxes contain some text and a simple form. No images. It can take anywhere from 2-5 seconds for an unbounce lightbox to load… what gives? Is there a way to speed this up or is an update to the platform needed?


#2

Hey there! Thanks for your feedback here, this is definitely a known issue, both amongst our customers and internally.

I know a few of our @Unbounce-Experts have used some of their own workarounds to by pass this issue, they may be able to weigh in here.

@leah.ann has a hack which involves creating your own lightbox using box elements, which isn’t exactly ideal, but it does the trick.

Additionally, @finge used to use custom javascript which basically opened a lightbox that was a hidden element on the page, before we launched lightboxes natively within the builder.

I’m not sure how cumbersome it would be to create a custom js lightbox that’s hidden on the page, but that’s worth looking into and adding to our Tips and Scripts category.


#3

Using custom scripts as a workaround could be faster, but I would still recommend using the built in feature. We never use the workarounds ourselves as they aren’t as robust as the built in feature for desktop vs mobile etc.


#4

I agree that custom scripts and workarounds really should not be required. Considering that Unbounce is a platform built on optimizing landing experiences to collect leads (often via a form) you’d think that speeding up lightbox loading would be priority #1? Interstitials are not exactly new technology!! But instead of complaining I’ll just outline what we’d love to see happen: Upgrade the platform to include blazing fast lightbox loading. A nice to have would be some animations so that the form can load in more visually exciting ways. I do appreciate everything Unbounce is good for but the lightbox load issue is pretty brutal and needs attention!


#5

Is there any update on this. Given how much Unbounce costs compared to other platforms I’m disappointed that I need to implement a manual workaround for such a key lead-gen feature.


#6

My Lightbox is not even loading the images on the background


#7

Same problem here @Unbounce-Experts is there anything we can do here to preload the lightbox?