I have 12 conversions on a low-traffic landing page (of which 1 lead was my own test and another 2 were sent to a dummy page, leaving 9 sent to the shopping cart page).
However my visitors seem to ‘‘go missing’’ after they click on the CTA button. I cannot use Google Analytics to track the visitors after the CTA button because they go to a third-party shopping cart and then to PayPal, both places where I cannot apply the GA snippet.
What can I do to solve the problem? Maybe someone knows a shopping cart solution (including payment processor) that allows me to track the user? Is this a common problem? If so, does anyone know what’s happening?
Right now I am using e-junkie with PayPal. The whole process does seem very user-unfriendly but I have no idea what other solutions there are for selling a download. E-junkie is easy to set up and has very low fees. PayPal accepts credit cards and of course their own payments, plus they have a relatively low fee and no fixed costs.